How should a nurse address a patient’s request to use their preferred name and pronouns?

How should a nurse address a patient’s request to use their preferred name and pronouns?

• A. Use the patient’s legal name only and avoid pronouns.
• B. Respect and consistently use the patient’s preferred name and pronouns, and confirm if unsure.
• C. Always ask but switch back to default pronouns if unsure.
• D. Decline to use pronouns to prevent discomfort.

Answer: (B)

Respecting a patient’s preferred name and pronouns is essential for dignity, autonomy, and clear communication in nursing care. When a patient identifies with a name or pronouns different from their legal documents, addressing them as they choose validates their identity and helps build trust, reduce distress, and support their comfort during care. Using the chosen name and pronouns consistently from intake through discharge reinforces safety and rapport. If you’re ever unsure, ask politely and confirm what they prefer. A simple, respectful question like, “What name and pronouns would you like me to use?” shows that you value their identity and want to communicate correctly. If you do make a mistake, a brief apology and immediate correction is best, without making the moment awkward. Choosing to use only the legal name or to avoid pronouns, or to switch back to default pronouns, can feel disrespectful and create barriers to care. So the best approach is to respect and consistently use the patient’s preferred name and pronouns, and to verify if there’s any doubt.

Respecting a patient’s preferred name and pronouns is essential for dignity, autonomy, and clear communication in nursing care. When a patient identifies with a name or pronouns different from their legal documents, addressing them as they choose validates their identity and helps build trust, reduce distress, and support their comfort during care.

Using the chosen name and pronouns consistently from intake through discharge reinforces safety and rapport. If you’re ever unsure, ask politely and confirm what they prefer. A simple, respectful question like, “What name and pronouns would you like me to use?” shows that you value their identity and want to communicate correctly. If you do make a mistake, a brief apology and immediate correction is best, without making the moment awkward.

Choosing to use only the legal name or to avoid pronouns, or to switch back to default pronouns, can feel disrespectful and create barriers to care. So the best approach is to respect and consistently use the patient’s preferred name and pronouns, and to verify if there’s any doubt.